Beam Solo is currently available in Auckland & Wellington.

We are not able to offer delivery (yet), but if you are unable to pick up please contact us to see if we can accomodate you.

Simply make your booking online via the webpage and select a pick up time slot.

This lets our team know when to expect you!

When attending your pick up booking please bring photo ID.

Our vehicles have a max speed of 25 km/h.

E-scooters are governed by e-rideables legislation set out by the New Zealand government.

There are no limitations on where you can and can't take your scooter.

For more details on the rules you need to follow whilst on an e-scooter, read more in our Safety Guide.

Unfortunately, Beam Solo scooters are not foldable.

No, you don’t require a smartphone to use Beam Solo.

Our vehicles are roughly 1.2m x 1.2m with a handle bar width of roughly 47cm.

Usually our vehicles will fit on the back seat of a car without the seats needing to be folded down but we can't guarantee this as every car is different !

If your seats do fold down, then you are in luck, there is a very good chance it will fit with no issues.

Please note that our vehicles do weigh around 25kg so you may need some help loading and unloading them into your vehicle.

It is important to note that you agree to take full responsibility and liability for the care of the vehicle and charger provided.

You are responsible for any theft of the scooter or charger while it is in your care.

Please see our terms and conditions of rental for more information. 

If you are having trouble with your Beam Solo, please reach out to solosupportnz@ridebeam.com

Let the team know where you picked up the vehicle from and a time/date that you can come in-store to pick up a replacement/get your vehicle repaired.

Kindly email our support team for Beam Solo order cancellations & refunds at solosupportnz@ridebeam.com.